FAQs - Frequently asked questions

What is the difference between "Asymmetric", "Symmetric" and "Versymmetric®" 2-Post Surface Automotive Lifts?

Asymmetric lifts move back the center of gravity of the vehicle. This benefits passenger cars, allowing the door to swing open behind the lift column, minimizing the risk of door damage.
Symmetric lifts evenly distribute the center of gravity of the vehicle between the lift columns. This benefits truck and vans, allows the door to swing open in-front of the lift column, minimizing the risk of door damage. Symmetrical lifts are also used for vehicles with uneven weight distribution.
Versymmetric® lifts are the best of both worlds. Instead of limiting your service bay capabilities and revenue potential to servicing "passenger cars only" or "truck and vans only", Challenger Versymmetric® lifts service both. Specially engineered heavy-duty arms allow a technician to safely accommodate just about anything that comes in for service - "asymmetrically or symmetrically" with 1 lift.
Know The Versymmetric Difference!
WARNING...If you try to lift a van or truck on a "asymmetric only" lift, you may be jeopardizing your safety and product warranty - read your warranty statements in installation manuals carefully.

Is Versymmetric® Technology offered by anyone other than Challenger Lifts?

Versymmetric® Technology was established in 1992 and is a registered trademark of Challenger Lifts. Although many automotive lift companies have copied the 2 Lifts in One design, Versymmetric is the original 2 and 1 automotive lift.

How do I become a Distributor?

Challenger Lifts is the fastest growing automotive lift company in the US and has revolutionized the automotive lifting industry with Challenger's exclusive Versymmetric® Technology. Challenger is always looking to help people start or expand their business by adding the Challenger Lifts line of automotive lifting equipment.
To apply to become a Challenger Lifts Distributor, simply fill out our online form here, or call us at 800-648-5438 for additional information. Be sure to ask about our Preferred Distributor Program.

What are the floor requirements to install a lift?

Typically a 4" to 6" pad at 3500 psi concrete is the requirement.

Can I buy direct?

Challenger Lifts has one of the largest networks of authorized sales representatives in the industry. Simply contact us at sales@challengerlifts.com or 800-648-5438 for the representative near you.
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I own a Challenger lift, who can I get to service it?

Challenger Lifts has a network of (CAI) Challenger Authorized Installer/ Service companies throughout the United States. To find a Challenger Authorized Installer near you, simply contact us at service@challengerlifts.com or 800-648-5438.
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What colors are available?

We are pleased to offer our customers their choice of 5 colors: Red, Black, British Racing Green, Dark Blue and Pepperkorn Grey. If your customer wants the lift to match the color scheme they have for their business, Challenger Lifts is pleased to provide custom color matching. All we need is a color sample.
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What type of electrical requirements do I need?

Voltage depends on the type of lift, standard requirements range from 110V to 480V single phase and/ or 3 phase. Contact us at sales@challengerlifts.com or 800-648-5438 for specific model electrical requirements.
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What are the fluid requirements for lifts?

Please contact sales@challengerlifts.com for all your fluid requirement questions.
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How long will it take to get a lift?

Many of our authorized sales distributors have lifts in stock. Depending on the model you need, there is a good chance one can be scheduled for delivery at your convenience.
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Can I install the lift myself?

We consider any lift purchase a major investment and recommend the installation be performed by a Challenger Authorized Installer (CAI). Challenger has a network of authorized installation firms in your area, simply contact us at sales@challengerlifts.com or 800-648-5438 for the (CAI) Challenger Authorized Installer near you.
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Do you offer leasing?

Challenger Lifts partners with and can recommend leasing companies. Please contact us at 800-648-5438.
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What is an ALI/ETL Certified Lift?

ALI (Automotive Lift Institute) is an association of automotive lift manufacturers that actively promotes safety in design, construction, installation and use of automotive lifts.
An ALI/ETL Certified Lift is a lift that is 3rd party tested by the ETL (Intertek Testing Services), a worldwide testing organization, and meets a specific set of standards. For more information, visit http://autolift.org.
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What is the warranty on my Lift?

Lift warranties vary by model. Please contact us at 800-648-5438 for warranty information on your specific lift.
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How will my lift be shipped and what kind of equipment do I need to offload my lift purchase?

Lifts are shipped via LTL or Flatbed Freight Carrier. Please consult the factory at 800-648-5438 for more information about shipping arrangements and offloading your product.
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What are the differences between above-ground and in-ground automotive lifts?

Above-ground automotive lifts are typically mounted or anchored to a concrete surface although there are moveable or portable versions. Various styles of above-ground automotive lifts include two post, four post with runways, short rise and mid rise, scissor and moveable or mobile column. In-ground automotive lifts have under surface containments (polymer tubs) which house the guts of the lift. The lifting arms that make vehicle contact are above-ground.
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What are the differences between short-rise and mid-rise automotive lifts?

Short-rise automotive lifts are generally defined as lifts that have a short rise height (Challenger Lifts SRM10 has a rise of 22"). These are ideal for brake and tire work since they do not require a tall rise height for their application. Mid-rise automotive lifts are scissor style lifts that feature a medium rise height (Challenger Lifts MR6 has a rise of 53-1/4").
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How do I determine the type of automotive lift that would be best for me?

With so many automotive lift types on the market, we recommend contacting us at sales@challengerlifts.com or 800-648-5438. We will have one of our factory trained lift experts contact you to discuss your automotive lift needs.
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What are the differences between the Four Post Automotive Lift models?

Challenger Lifts has the most comprehensive line of automotive lifts on the market including several four post lift models. Models were designed to meet the needs of every customer on every budget. For specific model differences please visit each model's section of the website and download the individual Features & Benefits and Product Sheets.
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What are the differences between the Two Post Automotive Lift models?

Challenger Lifts has the most comprehensive line of automotive lifts on the market including several two post lift models. Models were designed to meet the needs of every customer on every budget. For specific model differences please visit each model's section of the website and download the individual Features & Benefits and Product Sheets.
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What are the lifting capacities of Challenger Lifts?

From 6,000 lbs. to over 100,000 lbs., Challenger Lifts will have an automotive lift that accommodates your lifting needs.
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Which automotive lift requires the least amount of space?

Challenger Lifts offers automotive lifts that address the needs of everyone from large car dealers to smaller independent repair shops to home enthusiasts. If you have spacial constraints such as a narrow bay or low ceiling, we have automotive lifts to fit every bay. Contact our Facility Layout Planning department or sales@challengerlifts.com to ensure proper fit of a lift.
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Challenger Lifts   200 Cabel Street   Louisville, KY 40206   
(800) 648-5438  (502) 625-0700  (502) 625-0711 fax

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